In line with government guidelines, our indoor soft play and indoor animal houses remain closed at present. Please visit our 'need to know' tab for our full Covid guidance.
Please download the NHS Track & Trace app before your arrival, as you will need to check in through this on arrival to the park.
Please note we are a cash free site. All payments in our Catering and Retail areas are card only.
When booking your tickets online please limit your group size to a maximum of 6 (from any number of households), or up to 2 households.
Pre-book your 30 minute arrival time slot for a day of fun at the zoo until close at 6pm.
Online tickets can be purchased by 11pm the day before your planned visit, however due to limited visitor numbers we advise to book your tickets online around 7 days before your planned visit. Tickets are not available at the gate on the day. 10% donation included in ticket price.